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The
Affirmative Response Method of Dementia Care
Communication –
A Quick
Overview:
Being
Reasonable, Rational and Logical Will Only Bring to the
Surface Responses Such as Anger, Fear, Arguing,
Combativeness and Aggression. When someone is acting
in ways that don’t make sense, we tend to want to
carefully explain the situation from our “normal
perspective”, calling on his or her sense of
appropriateness to achieve more “normal behavior” and
compliance. However, dementia-challenged adults are no
longer able to access the “boss function” in their brain
any longer, so they cannot respond as they did before
dementia to discussions, arguments, or customary
communication approaches, no matter how much our
reasoning seems like straightforward common sense to us.
This simple motto applies well to communication with a
person with any form of dementia; “Only tell them what
they can handle, and as the dementia progresses, they
can handle less and less.”
People
With Dementia are Unable to Exist as Before in Our
“Reality”. When someone has short term memory loss,
they can often forget important more recent occurrences
and details- e.g., that their sister is deceased. If we
attempt to remind them of long ago painful losses, we
only end up triggering the former agonizing and hurtful
feelings of loss and grief that they had forgotten. When
someone asks to go home, reassuring them that they are
at home (your “reality”) often will lead to an argument,
as you are only “disagreeing” with their very real
vision of surroundings they are experiencing right now
in their “reality”. Redirecting and asking someone to
tell you about a person they are asking about, (When was
the last time you saw ____?, How is _______doing?), or
about a home they are envisioning from their past,
(Where is your home?, Who is waiting at home?, What
color is your home?), is a better way to calm the
restlessness, distress, or anxiety the
dementia-challenged may be presenting with these
questions or statements.
Creative Interventions (Re-Framing Your Offering of
Information) Reduces Stress. Our natural tendency is
to want to give information based in our “reality” and
“truth” with those suffering from dementia, when indeed
they now process information you give them differently
based in their dementia “reality” and “truth”. When
someone has dementia, giving too much information that
is truth based in your reality can lead to distress for
us, and the one we are caring for. Does it really matter
that the one you are caring for thinks she is going
shopping with her sister today, even if her sister
passed away several years ago? Is it okay to tell your
loved one that the two of you are going out to lunch and
then “coincidentally” stop by the doctor’s office on the
way home to pick something up as a way to get her to the
doctor? Or tell your loved one that their favorite uncle
is coming for a surprise visit very soon, and they need
to bathe and get “prettied up” for this special company?
Keep in mind, they often can only remember the moment,
and making each moment happy and serene will give them,
and you, more meaningful moments overall.
Making
“Deals” No Longer Works. If you ask the
dementia-challenged to NEVER do something again, or to
remember to do something, it will soon be forgotten. For
people in early stage dementia, leaving notes as
reminders can sometimes help, but as the disease
progresses, this will no longer work, as it becomes “too
much information” , to be processed by a now faulty
processing function. Taking action, rearranging the
environment, rather than wasting energy talking,
scolding, discussing and making deals, will usually
prove to be a more successful, and less stressful
approach. For example, getting a teakettle with an
automatic “off” switch, or removing the knobs of the gas
stove and storing them in a safe place out of sight and
reach until supervised cooking can occur is better than
verbally warning someone of the dangers of leaving the
stove on, or stating that no cooking is to be done
unless they can be appropriately supervised.
Doctors
Often Need to Be Educated By You. Telling the doctor
what you see at home is important. The doctor can’t tell
during an examination that your loved one has been up
all night pacing, or is forgetting to turn off the
stove, or is no longer performing personal care
activities, and often the dementia-challenged adult will
“rally” and present a “normal” façade for the few
minutes they are being seen by their doctor. Sometimes
doctors, too, need to deal with creative interventions;
e.g., telling the patient that an antidepressant is for
memory rather than depression. Setting up good
communication with the doctor without your loved one
present to help to keep them informed will also help
both of you get a true picture of the ongoing effects of
the dementia.
You
Can’t Do It All On Your Own. Asking for Help Does Not
Make You a Failure, Failing to Ask For Help Will More
Likely Make You Fail. When people offer to help, the
answer should always be “YES.” Have a list of things
family, friends, neighbors or professionals can do to
help you, whether it is bringing a meal, picking up a
prescription, helping trim the roses or staying with
your loved one while you run an errand. This will
reinforce offers of help. It is harder to ask for help
than to accept it when it is offered, so don’t wait
until you “really need it” to get support. And the
sooner you introduce help to the one you are caring for,
the easier it will be for them to accept help from
others as the dementia progresses and they depend on you
for more and more care.
You
Cannot Always Provide Care in the “Right Way”. Just
as there is no such thing as the “right way” to always
parent, there is no such thing as the “right way”
approach to caregiving. You will experience the full
range of human emotions, from frustrated and impatient
to joy and peace, like a roller coaster ride, from
moment to moment on any given day. Learning to watch for
and appreciate any positive meaningful moments, you will
share with your loved one or client a more cooperative
and less stressful relationship overall as you traverse
this challenging dementia care journey.
It Is
Easy to Both Over estimate and Under estimate What Your
Loved One Can Do. It is often easier to do something
for our loved ones than to let them do it for
themselves. However, if we do it for them, they will
lose the ability to be independent in that skill, and
not have the opportunity to experience even small
feelings of accomplishment. On the other hand, if we
insist individuals do something for themselves but not
have the ability to be 100% successful completing a
task, they feel discouraged and we end up creating
agitation and frustration, and probably stifle any
increase in their ability to perform a task. Not only is
it a constant struggle to find the balance, but the
balance may shift from day to day.
Making
Decisions Becomes More Difficult. Asking “What would
you like for dinner?” may have been a perfectly normal
question at another time. But now we are asking our
loved one to make a decision when they no longer have
the ability to access the normal brain function to
realize what they want, might not feel normal hunger
pangs, and even if they answer, might not remember that
they wanted the food they were able to request earlier.
Saying “We are going to eat now” encourages the person
to eat, helping to avoid the dilemma of having to make a
decision without the normal brain functionality of
making single choices from a frightening barrage of too
many, or no options.
It Is
Perfectly Normal to Question the Dementia When Someone
Has Moments of “Normal” Cognitive Ability. One of
the hardest things to do is to remember that we are
sometimes responding to the effects of the cause of the
dementia, and sometimes responding to the person who
once was before the dementia began robbing them of
normal functions. Everyone with dementia has times when
they make perfect sense can respond appropriately, and
function very near normal as before. We often feel like
that person has been faking it or that we have been
exaggerating the problem when these moments occur.
Remind yourself that the dementia steals from the brain,
making access to functions look sort of like “swiss
cheese”, with random holes, and random cheese. When
someone with dementia goes to access a brain function,
they may access cheese, or may only access a hole. We
are not imagining things—they are just experiencing a
“cheese moment”, or a “hole moment”. Remember to
treasure those fleeting “cheese moments” whenever you
catch a glimpse of them, sharing in those “meaningful
moments that allow for enhanced relationships.
Need more information about caring for someone with
dementia?
Contact
Information:
Laura Wayman, The Dementia Whisperers
www.laurawayman.com |
laura@lovingapproach.com
916-663-0770 | 866-947-7773

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